Monday, October 23, 2006

Create Auto Responder for Group Mailbox

To configure Outlook to open the GROUP mailbox as if you are that user follow these steps:
  1. Go to Start > Control Panel and open Mail.
  2. Click the Show Profiles… button.
If you do not already have a profile for the shared mailbox, follow these steps:
Click the Add… button.
  1. Give the profile the same name as the shared mailbox and click OK.
  2. This is going to be an Exchange account.
  3. The server should be Exchange Mailbox Server and the name should be the username of the shared mailbox.
  4. Click the Check Name button, it should resolve and become underlined.
  5. Click through the rest of the process to create the new profile.
  6. In the bottom half of the window you can select Prompt for a profile to be used and click OK.
  7. Once you have this setup Outlook will always prompt you for the profile, you can change this back to stop prompting you after you create the rule.

To create the rule follow these steps, please not that you are using Outlook XP so some of the items may be named slightly differently.

  1. Login to Outlook as the mailbox you want the rule for.
  2. Go to Tools > Rules Wizard.
  3. Click the New Rule button.
  4. Follow the steps in the wizard, use the following settings as a guide.
  • Select Check messages when they arrive and click Next.
  • Check the "where my name is in the To box" option and click Next.
  • Check "have the server reply using a specific message" and then click the "a specific message" link.
  • Only enter the subject and body that you want and click Save and Close.
  1. Click the Finish button.
  2. Close Outlook.

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